➢ Returns and exchanges: We offer free exchange on your 1st purchase for all dog apparel items!
Exchange our products within 30 days of receiving the items as long as the items are in brand new condition, in original tags and packaging, and free of odor and dog hair.
To initiate a return, click on Contact, fill out form, include your order # and our customer service team will respond to your request within 24 hours, excluding weekends and holidays.
Please note: Upon return, all shipping and handling charges are the responsibility of the customer.
➢ Shrinkage: All items are made with unwashed fabric, this item may experience slight shrinkage during its first laundering. Please follow care instructions carefully.
➢ Made to Order: Sweat suit colors that are sold-out can be made to order upon request. After you place your order, the estimated lead time for production is up to 4 weeks.
➢ Any questions: Please click on contact and fill out the form. We will get back to you generally within 24 to 48 hours excluding weekends and holidays.
➢ Shipping, Duties, Taxes and Tariffs: Shipping times cannot be guaranteed by PawModa Pet Apparel. They are merely a guide as to what the shipping company provides. PawModa Pet Apparel is not liable for any cost incurred to the customer due to duties, taxes, and tariffs.